How To Get Started
1. Download The Tesla App
Tesla Vehicles are Plug-and-Play for easy charging.
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For Non-Tesla Vehicles, you'll need to scan the QR Code on the Charger with the Tesla App to activate your charge.
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Download the Tesla app from the App Store or Google Play Store, create an account, and add your payment method.
2. Tap "Charge Your Other EV"
Tap the menu icon in the upper right-hand corner.
Select “Charge Your Other EV”
Choose your EV Charger Location on the Map provided.
3. Scan The QR Code on your EV Charger
Plug the EV Charger into your Vehicle. Tesla vehicles will automatically start charging.
For non-Tesla vehicles, simply scan the QR Code of the EV Charger with the Tesla App.
The QR Code is located on the left side of each EV Charger.
Monitor Your Charge
Use the Tesla App to monitor your charge levels.
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Easily tell when your vehicle will be done charging.
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Check your billing by entering the Menu and selecting "Charging" to see more info & charging stats.
Need More Help?
Tesla
Tesla Support:
877-798-3752 ; Option 2
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Connector Troubleshooting:
877-961-7652 ; Option 3
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Email: CustomerSupport@Tesla.com
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Envoy
Call Customer Support:
888-610-0506 ; Option 1
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Text Customer Support:
424-404-6512​
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Email:
